Privacy Policy

At iTech, we are committed to protecting the privacy of our customers. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.

Information We Collect

When you submit a quote request through our website, we collect the following information:

• Your name
• Your phone number
• Device type and model
• Description of the issue with your device
• Preferred service location (Braybrook or Spotswood)
• Any additional details you choose to provide

How We Use Your Information

We use the information you provide solely to respond to your service enquiry and provide you with a quote for your device. We do not use your information for any marketing purposes without your explicit consent.

How We Store Your Information

Your information is stored securely and is accessible only to the iTech team members who need it to process your enquiry. We take reasonable technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

We Do Not Sell Your Data

iTech does not sell, trade, or transfer your personal information to third parties. We do not share your details with advertisers or data brokers.

Your Rights

You have the right to request access to the personal information we hold about you, and to request that we correct or delete it. To exercise these rights, please contact us at:

• Phone: 0432 933 273
• In person at either our Braybrook or Spotswood location
• Via the contact page on this website

Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available on this page. Continued use of our website after updates constitutes acceptance of the revised policy.